VegasNow VIP program: Sin City, the loyalty ladder and seven levels
Our VIP structure splits in two. The seven-level loyalty ladder is the route you can work toward through play, with points on every real money stake, Loyalty Store exchanges and better rates higher up. Sin City sits above it and is invitation-based, built around a personal manager, events and gifts.
The loyalty ladder: the route you can reach
The loyalty ladder is the working half of the programme and the part most members will experience. It earns points on every real money stake, exchanges them in the Loyalty Store from 200 points for a A$5 bonus, and sits beside the Diamond Club Blackjack Cashback offer described on the cashback page. Nothing about it requires an invitation, which makes it the half you can plan for.
The closed half of the programme works differently. Selection for the Sin City lounge is made on dedication and regular activity rather than on a single large deposit, and while there is no form, you are welcome to contact us about access if you think your play fits. The published benefits are specific: higher betting limits, larger and faster withdrawals, a dedicated VIP account manager, rewards for milestones and tournament wins, personalised gifts, VIP-only tournaments and promotions, invitations to events and a dedicated team available around the clock. Our general terms add one line worth knowing: VIP status may carry different withdrawal or daily limits set at our discretion, so the figures on the withdrawal page should be read as the standard account position rather than the VIP one. What does not change at any level is the bonus rulebook, including 40x wagering and the A$8 stake ceiling while a bonus is live.
There is no shortcut worth knowing about. An opening deposit of A$500 or more takes the same 150% first deposit match, so it earns A$750 of bonus rather than a separate route, and A$1,000 fills the A$1,500 cap. Sin City membership comes from dedication and regular activity rather than from a deposit size, though you can contact us about access at any time.
Loyalty benefits run alongside the welcome package rather than replacing it. The four deposit structure, the 40x wagering, the A$8 stake ceiling while a bonus is live and the A$5,000 cap on bonus fund payouts all behave the same way at every loyalty level as for anyone else.
Sin City: invitation only
The upper programme, and what separates it from the club.
Invitation, not application
Sin City is extended to players rather than applied for. There is no form to fill in and no threshold published, which is the normal shape of an invitation-only programme.
A personal manager
The headline benefit is a named contact who handles your account rather than a general support queue. The dedicated VIP account manager comes with Sin City itself, not with any level of the main ladder.
Events and gifts
The programme is built around hospitality and physical rewards as much as around account mechanics, which is where it departs most clearly from the loyalty ladder.
Seven named status levels
Several levels are split into numbered steps, Golden Glimmer I, II and III for example, which is how seven names stretch across the full ladder.
How the tiers progress →- 01Golden Glimmer
- 02Parisian Palace
- 03Level three (named in your account)
- 04Level four (named in your account)
- 05Gondola Grand
- 06Julius Palace
- 07Bella Vista
How seven levels and their steps fit together
The ladder is organised as seven named levels, each themed on a Las Vegas venue, with numbered steps inside the names rather than a single rung each. Golden Glimmer sits at the bottom, Bella Vista at the top, and the published names between them include Parisian Palace, Gondola Grand and Julius Palace; not every intermediate row is published.
The three-tier-per-name structure has a practical effect: movement happens more often than a seven step ladder would allow, while the name you carry changes rarely enough to still mean something. You can climb twice inside Gondola Grand before the label changes, and each of those climbs is a real step rather than a cosmetic one.
We do not publish every level threshold on this page, and you should be suspicious of any site that claims to know them all. What is published is the structure: seven levels, 1 point per A$25 staked on pokies, per A$100 on roulette and per A$250 on blackjack or baccarat, Golden Glimmer II at 600 status points, and a personal VIP manager once Sin City invites you in.
The names themselves are worth a moment because they tell you something about the intent. Golden Glimmer is an opening, Bella Vista is a view from the top, and the stops between them borrow from the grand rooms the brand is named after. None of that changes the maths of a single spin, but it does make your position on the ladder easy to recognise when you log in, which is more than a bare number out of 21 would manage.
What a personal VIP manager changes
Inside Sin City your account stops being handled by whoever picks up the next ticket. A dedicated VIP account manager is a named person who knows your history, which mostly shows up in small ways: faster answers on cashier questions, context on which offers suit how you actually play, and a direct line when something needs a decision rather than a lookup.
Outside Sin City, our standard support channels handle the same questions well. The manager is a convenience that comes with VIP selection, not a different set of rules for the ladder. Withdrawal paths and KYC requirements are the same at every level, with payouts processed after verification, and any different withdrawal limits for VIPs are set at our discretion.
The Sin City programme makes the manager central rather than incidental, and adds the events and gifts that sit outside the account entirely.
Contact supportWhat the two routes offer
Loyalty ladder
- The loyalty ladder is reachable through ordinary play, with no invitation required
- Every level earns Loyalty Store exchanges, and Diamond Club Blackjack Cashback pays at the rate shown on the offer
- A A$500 opening deposit earns A$750 under the same 150% match; no trial is attached to it
- Seven levels with numbered steps inside them means progress shows up regularly
- A dedicated VIP account manager comes with Sin City rather than with a level of the main ladder
Worth knowing
- Sin City cannot be applied for, only accepted
- Not every level threshold is published, so progress beyond the published steps is not something you can model in advance
- Loyalty level does not change the welcome package conditions: 40x, A$8 a spin and A$5,000 still apply
- The Diamond Club Blackjack Cashback offer shows its rate, cap and any wagering on the offer in your account rather than publicly
VIP questions
How many VIP levels are there?
Seven named levels in total, themed on Las Vegas venues. Golden Glimmer is the entry name and Bella Vista the highest, with numbered steps such as Golden Glimmer I, II and III inside the names.
What is the difference between the loyalty ladder and Sin City?
The loyalty ladder is the reachable programme, with points on every stake, Loyalty Store exchanges and better rates higher up. Sin City is invitation-based and centres on a personal manager, events and gifts.
Can I ask to join Sin City?
It is extended by invitation rather than by application. Playing at the level the programme is aimed at is the only route, and no threshold for it is published.
When do I get a personal VIP manager?
With Sin City, where a dedicated VIP account manager is one of the listed benefits. No level of the main ladder includes one, and VIPs are selected on dedication and regular activity.
Does Sin City need a big deposit?
No deposit size buys it. VIPs are selected on dedication and regular activity, and the first deposit for everyone is the standard 150% up to A$1,500, so contact us about VIP access rather than chasing a threshold.
Do VIP tiers change the wagering rules?
No. 40x the bonus, the A$8 ceiling while a bonus runs, the A$20 minimum and the A$5,000 cap on bonus fund payouts apply across the programme.